FAQ

How do I measure my ring size?

You can use the ring sizer guide.

f you're not sure, you can always contact me via nicolinededeyne@icloud.com and we can meet up to measure your ring sizes.

How do I keep my jewellery clean?

925 silver

  • Regular cleaning: use a soft, lint-free cloth to gently wipe your silver jewellery after each wear to remove oils and dirt.

  • Avoid tarnish: store your silver jewellery in an airtight container or a tarnish-resistant pouch.

  • Professional cleaning: For heavily tarnished pieces, consider professional cleaning or using a silver polishing cloth.

Gold plated

  • Gentle cleaning: use a soft, damp cloth to gently wipe your gold vermeil jewellery after each wear. Avoid using abrasive materials that can wear down the gold layer.

  • Avoid chemicals: Keep your gold vermeil jewellery away from harsh chemicals, perfumes, and lotions, as these can damage the gold layer.

  • Storage: store in a soft pouch or a separate compartment to avoid scratches.

14 ct/18 ct yellow gold

  • Regular cleaning: use a soft, lint-free cloth to wipe your gold jewellery after each wear to remove oils and dirt.

  • Polishing: use a gold polishing cloth for extra shine. Avoid using abrasive materials that can scratch the gold.

  • Safe storage: store your gold jewellery in a soft pouch or a separate compartment to prevent scratching and tangling.

General care tips for your jewellery:

  • Remove your jewellery before swimming, bathing, or exercising to prevent damage from water and sweat.

  • Keep your jewellery pieces separate to avoid scratching. Use soft pouches, compartments, or jewelry boxes.

  • Periodically check your jewellery for loose stones or damaged settings and have them repaired by a professional if needed.

If you have any further questions, doubts or need assistance, feel free to contact me via nicolinededeyne@icloud.com.

Do you offer a polishing or gold plating service?

Yes, if you would like to have your jewellery cleaned, polished, or gold plated again contact nicolinededeyne@icloud.com.

Is your jewellery available in a physical shop?

Yes, my jewellery is available in the charming concept store, Z’is Store, in the center of Mechelen (Graaf van Egmontstraat 7, 2800 Mechelen).

Who did your branding (design logo, stickers, business cards, jewellery boxes, etc.)?

I worked together with the talented Nele, the founder of creative and visual studio Plein Soleil. She perfectly translated my story into my visual language. I couldn’t be happier with how it turned out. You can find more info on her website www.pleinsoleil.studio.